About us.

Founded in 2006, iCXperience is a collection of regionalised BPO providers. Resulting in iCXperience being the UK’s largest privately owned BPO operation.

Meet the Group Leadership Team.

Reuben Singh

Director & CEO

Baneet Kaur

Director & Head of Talent

Ken Crabtree

Head of Finance

Katherine Horton

Head of Compliance & Human Resource

Caroline Gough

Head of Service Delivery

Gemma Harding

Head of CallCare

Nancy Parker

Head of We Are Woven

Zaw Htet

Head of Accounting

Baz Patel

Head of IT

Kirsty Robinson

Head of Group Marketing

Paul Fletcher

Group Managing Director, CC33 Global

Giovanni Russo

Commercial Director, CC33 Global

Our core values.

Agility

Able to move quickly and easily.

Innovation

Successfully implement a new idea..

Collaboration

Working as a team to produce results.

Integrity

Reacting with an honest approach.

Excellence

Empowerment with confidence.

Responsibility

Accountability for making decisions.